- Reservation should be made 2 weeks before arrival.
- Online reservation can be made through Reservation Form page in this blog or directly contact us.
- All reservation will be followed up and homestay availability will be informed via email.
- Once you have checked the booking details, deposit payment of 50% of the total cost should be made.
Payment Method - We receive payment via cash, bank transfer and CIMB online banking only.
- Deposit payment should be made 1 week before arrival.
- Full payment shall be made upon arrival.
- If we do not receive the payment by the due date, we will release your booking automatically.
Confirmation - Upon receiving your confirmation and deposit payment, a printable confirmation letter and receipt will be emailed.
- Please remember to bring this confirmation letter with you for registration purposes upon arrival.
Extension of Stay - Please inform us if you would like to extend your stay 24 hours before your last stay.
- So that, we can manage your accomodation and the activities as well as your payment.
Cancellation Policy
Cancellation must be made to the KopelGo Berhad management in writing either by e-mail.
- The amount of refund will depend on the date of cancellation as follows:
- Cancellations received by 5 days upon arrival: 50% of the total amount paid
- Cancellations received less than 5 days upon arrival: No refund
- Please note that all refunds will be made 5 days after cancellation.
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